What is a BPO?

With the outsourcing of business processes, a company outsources part of its operations to external companies, in search of greater efficiency and lower costs!



In the digital era a BPO is strategic for your business. Regardless of the size of your company, our technology adapts to the needs of an independent professional, an entrepreneur or small business, which can use the speed and security of technology for its growth. We would like to offer you some key concepts of the BPO operating model.

What means BPO?

It is the acronym corresponding to Business Process Outsourcingor outsourcing of business processes.

It is a model in which a company outsources part of its business operations to external companies.

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For many businesses, expansion is costly and critical, so hiring a BPO can be your best decision from the start. Our support allows you to focus on the development of your core business, and the BPO of your back and front office operations - your growth could be exponential!


BPO Frequently Asked Questions

What are the Advantages of a BPO
The main advantage of having a BPO is to achieve greater efficiency in the management of processes, reduce costs and maintain its focus on the core of the business.
What types of BPOs exist?
BPO work has two approaches: Back-office and front-office. Back-office refers to the outsourcing of internal company processes, such as human talent management, payroll and invoicing, among others. On the other hand, in the front office, the BPO assumes and executes the processes that require careful contact with the client, such as: sales, marketing, customer service, staffing and debt collection, among others.
What are the benefits of the BPO model?
Outsourcing part of your processes to a BPO company has many advantages. A great benefit is the optimization of resources, since this model reduces costs. By taking advantage of the strengths and flexibility of the technological infrastructure and the human talent offered and maintained by the BPO as an external company, it is not necessary to make large or constant investments in technology or training, freeing up resources that could be used to strengthen key activities and the core business of the company.
How can I confirm if my company needs this model?
Eventually, all companies can benefit from the opportunities that Business Process Outsourcing represents. If you wish to receive any orientation, do not hesitate to contact us; we will be ready to provide you with support and the most complete information.

BPO solutions in numbers

Las soluciones BPO son un sector jalonador de la economía y un dinamizador de empleo. El contexto global de los negocios en un ambiente de alta evolución tecnológica, exige velocidad, cobertura, seguridad y experiencia en los procesos que soportan sus operaciones, al mejor costo.


Compound Annual Growth Rate (CAGR)


Average cost savings from process outsourcing


Of Nearshore and Offshore companies choose BPO services


Average customer loyalty rate when using BPO services


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